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Any questions can be sent to:
Email us at the address below about your wants on the website. That way we can make sure that the item you
want is in stock BEFORE you purchase it!
Check out our new site for premium weapons at:
www.freewebs.com/norstar1
Any price differences between these two websites will be FINALIZED on
the NorthStar Site!
Email us at northstar@northstarzone.com to inquire or order items. Please
send a city and postal code when inquiring about a possible purchase for shipping calculation. You can, also, use this
address to sign up at our E-mail for future announcements and you will be added to our list. Your address will
NEVER be given out to ANYONE!
We now accept Two types of online Banking payments. (see below) Just
let us know which one you prefer and we will send the appropriate email invoice for total with shipping!
OR
You can call Jim at:
(608) 205-9593 -if no answer please leave message and we will call back ASAP!
12noon-8:00pm CST (Monday - Friday)
We are located at:
NorthStar Marketing
124 Church st. -
Stoughton, Wi. 53589
Email: northstar@northstarzone.com
**NOTE: Please read "The Small Print" below for our policies**
NOTE: All purchases made by Wisconsin residents are subject to a 5.5% sales tax.
Call or E-mail for address or Order confirmation
**We accept credit card payments at Paypal and Google Checkout.**
NOTE: If eCheck is sent from your bank account through Paypal or Google Checkout
it will take up to 7days to clear our bank!
***Money Orders can be made out to NorthStar Marketing.***
NOTE: New banking practices now require ALL money orders to clear our bank before order is shipped. (about 5-7 days)
Our items are shipped both UPS Ground and USPS depending on the items. Each page will tell you what method
is used.
NOTE: Some items we dropship from another location! We are NOT responsible for delays from shipping services!
NOTE: If you are ordering from outside of the U.S. YOU are responsible for any customs fees!
Electronics purchases may require customs fees to complete delivery.
Please be aware that orders mailed outside the USA may require duties and customs clearing fees not associated
with the purchase price or shipping charges. These additional funds depend on your countries duties/customs laws and regulations.
The receiver of the goods will be responsible for paying any such fees.
NOTE: Items that we ship ourselves can, currently, only be sent to a destination in the United States and
Canada. DUE TO SOME UPS DELIVERY PROBLEMS WE MAY SHIP PARCEL POST TO CANADA!!!
NOTE: When ordering we will need your city and postal code to calculate shipping cost to add to your order.
Cost of shipping is calculated using distance, size of package and weight of order. (some weapons can be heavy and/or large)
If ordering from Canada please include a phone number for UPS shipping requirements!
NOTE: All postage fees, both to you and back to us are the responsibility of the purchaser for returns. There is no postage
charges for exchanges due to defects. All returns must be preauthorized. There will be a 10% restocking fee on all returned
merchandise without defects. (No restocking fee on exchanges.) Please do not mail the merchandise back without first contacting
northstar@northstarzone.com
NorthStar Zone is not responsible for any misrepresentation of products by the manufacturer. Exchanging Merchandise
We
will accept almost all exchanges. Some reasons that will NOT ALLOW us to accept exchanges are:
1) Merchandise was ordered
more than 21 days ago.
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable
condition.
Order Cancellations
1) Orders can be canceled only if the order has not yet been shipped.
2) There will be a 3% order cancellation fee on
all orders paid for by credit card to cover the credit card processing fees.
3) Orders can be canceled by emailing us or
calling 608-205-9593
If you need further assistance, Please feel free to call or email us.
Track your shipment at: ups.com . Items will be shipped out after payment is received. All checks and money orders need
to clear our bank BEFORE shippment is made!
The Small Print
We, at NorthStar Collectibles, want your shopping experience to be a safe and enjoyable one. We appreciate your visiting
and patronage. We stand behind everything we sell and offer a full guarantee for products that we sell directly to you. All
damaged goods must be reported within 2 days and returned to us within 10 days for replacement. Damaged goods will be replaced
for the item price- less shipping! To speed up a damage claim please check with courrier
FIRST about their policy. Our product does not leave our warehouse without first
being checked out! Everything is packaged in original packages for display and/or protection!
We are NOT responsible for items that are damaged due to mishandling or normal use and wear. We need to be notified within
3 days for item broke due to shipping and within 5 days if dissatified with purchase decision!
Anything purchased within the links on the left task bar for discounted goods can be purchased with an in state check(Wisconsin),
a money order or we can process your credit card with Paypal or Google Checkout .
It is safe,easy and free to use. All you have to do is let us know what items you want and then we will get right back with
a total with shipping charges. Email us at: northstar@northstarzone.com with any questions or orders. Our shipping charges are actual shipping
charges that are not over inflated like on ebay or elswhere! All orders filled to Wisconsin residents are subject to a 5.5%
sales tax.
NOTE: All blade items WILL NOT be sold to anyone under the age of 18! Purchasing said items will automatically imply that
you are over 18 and we will not be responsible for any incidents.
All of our items are shipped UPS Ground,unless otherwise noted. All of our weapons,toys,figurines,t
shirts and miscellaneous items are subject to change or availability due to our supplier. There may be some delay upon order
of certain items. We are NOT responsible to changes made by our supplier! Track your shipment at: ups.com . Items will be shipped out after payment is received.
NOTE: Items that we ship ourselves can,currently, only be sent to destinations in the United States and Canada. Canadian
Residents need to supply a phone number with orders for UPS shipping regulations and are responsible for customs fees.
NOTE: Some items we dropship from another location!
NOTE: When ordering we will need your city and postal code to calculate shipping cost to add to your order. Cost of shipping
is calculated using distance, size of package and weight of order. (some weapons can be heavy and/or large)
Anything purchased on a shopping link on the Contact Us page is processed through their own shopping cart and
payment processing links.
We have great referals and have been in this business for 30 years. If you are looking for an item that we don't have,
just ask! There is a good chance we can find it or will add it to our catalog.
Our lowest prices claims are NOT subject to dispute if compared to the following:
1: A wholesale club with membership fees.
2: Has the products for sale in auction format.
3: If the products is being
given away or is in conjunction with a promotion.
4: If the company has a minimum order.
5: A wholesale to everyone site.
NOTE: All postage fees, both to you and back to us are the responsibility of the purchaser for returns. There is no postage
charges for exchanges due to defects. All returns must be preauthorized. There will be a 10% restocking fee on all returned
merchandise without defects. (No restocking fee on exchanges.) Please do not mail the merchandise back without first contacting
northstar@northstarzone.com
NorthStar Zone is not responsible for any misrepresentation of products by the manufacturer.
Exchanging Merchandise :
We will accept almost all exchanges. Some reasons that will NOT ALLOW us to accept exchanges
are:
1) Merchandise was ordered more than 21 days ago.
2) Merchandise was mishandled (broken) by the purchaser.
3)
Merchandise is used or not in a resaleable condition.
Order Cancellations
1) Orders can be canceled only if the order has not yet been shipped.
2) There will be a 3% order cancellation fee on all orders paid for by credit card
to cover the credit card processing fees.
3) Orders can be canceled
by emailing us or calling 608-205-9593
If you need further assistance, Please feel free to call or email us.
Thank you for your interest in our site!
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